Figure 1 Prof. Jitendra Singh

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JMAI: What inspired your transition from clinical dentistry to health services administration and academia?

Prof. Singh: I have always been intrigued by the role of managers and leaders in healthcare organizations. During my graduate studies in Health Sciences and Health Administration, my interest deepened, particularly in research areas such as quality and patient safety, telehealth, process improvement, and the use of artificial intelligence (AI) in healthcare. When I transitioned into a faculty and research role in healthcare management, I became committed to preparing the next generation of healthcare professionals to tackle the challenges of an ever-evolving healthcare landscape.

JMAI: How do you see online learning evolving in healthcare education?

Prof. Singh: There is a pressing need for more comprehensive online healthcare programs that address the workforce shortages, particularly in rural facilities and long-term care organizations. Currently, there are limited opportunities to bring healthcare professionals from various disciplines together in meaningful ways to improve patient care, enhance communication, foster collaboration, and build strong teamwork. High-quality online programs that incorporate interdisciplinary learning are essential to bridging this gap. These programs can equip future leaders with the knowledge and skills needed to make a lasting impact on healthcare systems.

JMAI: Your article on the use of AI, chatbots, and ChatGPT in healthcare (1) has received outstanding readership. What inspired you to explore this topic?